For aged-care operators

Medical coverage for your residents, on your terms.

When a resident's condition changes after hours, the default is often an ambulance and an A&E transfer — distressing for the resident, costly for everyone, and frequently avoidable. We give nursing homes and assisted-living operators doctor coverage so more residents can be assessed and treated in place.

The gap we fill

The after-hours transfer problem.

Most facilities are well staffed by nurses and care teams, but a doctor isn't always on hand when a resident spikes a fever, has a fall or becomes unsettled at night. Without a doctor to assess, the safe default is to send the resident to hospital — even when the issue could have been managed on site.

An emergency-medicine-led medical team changes that calculus: a doctor can attend, examine and treat in place, and make the call on when hospital is genuinely needed. Residents stay in familiar surroundings, families worry less, and your team has clinical backup when they need it.

What we provide

A coverage model built around your facility.

Scheduled visiting rounds

Regular on-site rounds for routine reviews, chronic-disease management and new-resident assessments.

After-hours response

A doctor reachable through nights, weekends and public holidays for residents whose condition changes.

Documentation & handover

Clear visit notes for your records and structured handover to hospital teams or family GPs when transfer is needed.

Why operators partner with us

Continuity, fewer transfers, predictable cost.

Coverage is arranged as a retainer tailored to your facility's size and needs, rather than ad-hoc call-outs — so costs are predictable and the same clinical team gets to know your residents. The aim is straightforward: assess and treat in place where it is safe to do so, and transfer only when it is genuinely the right step.

We work alongside your existing nursing and care teams and your residents' regular doctors — adding medical capacity, not replacing the relationships you already have.

Partnership enquiries

Let's model coverage for your facility.

Tell us about your facility and we'll propose a coverage model and retainer that fits how you operate. No obligation.

Urgent Care at Home

Contact: hello@urgentcareathome.sg · +65 8850 5133

If you need emergency or life-saving treatment, do not seek it through this service. Call 995 or go to the nearest Emergency Department immediately.